Streamline all your brands with one
social media analytics tool
ListenFirst is a beautifully simple system for measuring brand health, and to help you plan, track, optimize, and report on campaigns from all of your brands across every social media platform
Powerful Features
Our solution seamlessly brings together every critical social media analytics tool to get insights on organic, earned, and paid social media activity, including audience, influencer, and partnership analysis.
Learn more…API Integration
Our API allows brands to seamlessly integrate ListenFirst’s comprehensive social analysis and insights into new and existing custom applications, business intelligence systems, sales and CRM tools, and more.
Learn more…Whiteglove Services
Our team blends industry expertise with deep product knowledge to give you a highly differentiated customer experience. Relationships are key to our business, which is why we act as an extension of your team.
Learn more…Let us help you do your best work.
ListenFirst connects all of the data and analysis from your enterprise social media efforts so you can have full context about your performance to maximize ROI.
Or Call 917-426-4602
One click analytics
Configure and share reports
Get all the baseline social media analytics reports your team needs to compare, contrast, and see clearly and quickly what’s working and what you need to change immediately
Drive accountability across teams
Make it easy to get your internal and agency teams on the same page by aggregating parent-level, brand-level, product-level, and individual post-level performance in one place and one click
Standardize KPIs
Break down silos and let everyone tell a consistent story by getting all your teams working towards the social media metrics that matter to meet objectives
Analyze brand and campaign effectiveness
Analyze the performance of campaigns across multiple social media platforms, shape your content to engage more fans, select the right partnerships, and optimize your paid vs organic allocation to make sure your campaigns prove social media ROI
Get unlimited competitive analysis and discover industry trends
Evaluate how your campaigns and content are performing against an unlimited set of competitors and get context on which brands, products, and content are really moving the needle for your industry
"ListenFirst is able to combine ease of use with incredible depth to create a platform that helps to shape content, analyze results and improve campaigns. All of that functionality combined with the hands on availability of their staff to answer questions and create detailed reports, it's like having extra members on our team."
Dale Johnson, AT&T Entertainment
"By incorporating social data into our mix models, we can optimize resource allocation across channels more effectively and improve the performance of our campaigns."
Dan Stubbs, VP Marketing Analytics, A+E Networks
"ListenFirst provides us with the most comprehensive view in the social sphere and is our primary source to report social metrics in the marketplace."
Tom Ziangas, SVP, Research & Insights, AMC Networks
“As influencer marketing continues to grow, especially in the travel and tourism sector, brands are looking for a way to properly vet influencers. The ListenFirst tool has allowed VISIT FLORIDA to select influencers who fit into our marketing and PR strategies and have proven ROI on previous campaigns.”
Meagan Dougherty, Public Relations Director, VISIT FLORIDA
"The team at ListenFirst functions seamlessly with our own in-house team, readily adapting to our needs and responding strategically. They are insightful and lend a comprehensive social analytic point of view to our marketing plans."
Michael Kors Marketing
Our Features & Capabilites
Seven social media monitoring tools seamlessly integrated into one powerful and easy-to-use analytics platform
Social Listening
- Identify KPIs and shift campaign strategies
- Get a complete understanding of what audiences care about and why
- Be aware of potential controversies before they escalate
Social Media Sentiment Analysis
- Identify what product, topic, theme, activation is driving a particular sentiment
- Gain a complete picture of what, how, and why audiences respond the way they do
- View sentiment on earned analysis as well as replies and comments on owned content
Social Media Campaign Analysis
Using your intuition is good, but backing it up with data-driven social media campaign analysis can really pack a punch. We help you:- Get best practices for crafting content
- Allocate your organic and paid social media properly
- Learn what kind of content drives maximum returns
Competitive Rankings & Social Media Benchmarks
Compare your performance against your competitive set and know how your brand is really performing. We help you:- Benchmark your performance with deep context
- Get insights for owned and competitive strategies
- Optimize content that delivers against your objectives
Social Media Video Analysis
Assess your owned and competitive video performance to increase viewership and engagement. We help you:- Analyze and benchmark your video performance
- Unearth what works, what doesn't, why, and how to fix it
- Optimize your video strategy based on viewing habits
Social Media Audience Analysis
Gain extensive insights into your owned and competitive audience and understand what drives them. We help you:- Analyze audiences pre-, during, and post-campaigns
- Know if campaigns are engaging the right audience
- Build audience profiles to tailor your social strategies
Social Media Influencer Marketing
& Partner Analysis
Measure campaigns with your influencers and partners and optimize strategies to drive success. We help you:- Identify the right influencers and partners for your brand
- Optimize partnership campaigns to get maximum returns
- Prove campaign ROI with metrics that show brand lift
