• Skip to main content
  • Skip to footer
ListenFirst Media

ListenFirst Media

ListenFirst Media - Intelligent Social Media Analytics Platform

Login Get a Demo
  • Home
  • Our Solution
    • Monitor earned and owned social channelsSocial ListeningSocial Listening
    • Know what your audience really cares about and whySentiment AnalysisSentiment Analysis
    • Prioritize efforts and optimize a plan of attackCampaign & Content AnalysisCampaign & Content Analysis
    • Analyze the effectiveness of social media effortsCompetitive Rankings & BenchmarksCompetitive Rankings & Benchmarks
    • Stay competitive in a video-driven worldVideo AnalysisVideo Analysis
    • Gain share of voice with the right audienceAudience AnalysisAudience Analysis
    • Map connections between fans and partnersInfluencer AnalysisInfluencer & Partner Analysis
  • Our Company
    • About Us
    • Careers
    • In The News
  • Resources
    • Blog
    • Case Studies
    • Reports
    • Rankings
  • Contact

Data & Insights from the Best
Social Media Analytics Platform
for Enterprise

Learn More
icons
icons
icons
icons
icons

Tools for Data Driven Social Insights

ListenFirst is a premier social media analytics platform that seamlessly brings together everything you need to unlock social insights, optimize social media marketing, and maximize social media ROI

Social Listening

Monitor and analyze what your customers say and how they feel about your brand and get unique insights into comments and replies on owned posts

Read More…

Sentiment Analysis

Make your social listening actionable with insights into how your audience is feeling, why, and what you need to do next to change the course of a campaign

Read More…

Social Media Campaign Analysis

Identify all of the elements that make your content and campaigns successful so you can laser focus on refining only what will drive towards your campaign objectives

Read More…

Social Media Rankings & Benchmarks

Compare the performance of your brand, products, and content against an unlimited set of competitors for trends and insights to drive strategic decision-making in your business

Read More…

Social Media Audience Analysis

Get a deep understanding of your audience across your different brands, including who they are, their interests and affinities, so you can craft compelling content that will make them spring to action

Read More…

Influencer Marketing

Identify the right influencers and partners for your brand and measure the success of your partnerships with brand lift and industry and competitive benchmarks and analysis

Read More…

Make the move to ListenFirst and see how easy it is to generate the best results from every social media effort

Request A Free Demo

Book your personalized demo for advanced social media insights

We transform insights into recommendations
that will make your social campaigns succeed. See how ListenFirst can empower you with the social media analytics you need to define and achieve success

Get Started In No Time

Your dedicated team of experts will set up your account so you can discover powerful social media analytics immediately

Comprehensive Features,
One Easy-to-Use Solution

Finding the best social analytics software tool can be a challenge. ListenFirst has built a platform to help enterprise brands achieve social media ROI. Reach out to see how you can access:

  • Powerful platform with cross-channel analytics
  • Easy and automated reporting for all your brands
  • Unlimited competitive context
  • Verified data for accuracy and precision

Award-Winning Team of Experts

Our team of experts acts as an extension of your team giving you proactive insights and recommendations to exceed your objectives

Schedule Your Demo

Tell us a bit about yourself so we can start a conversation
  • This field is for validation purposes and should be left unchanged.

"ListenFirst is able to combine ease of use with incredible depth to create a platform that helps to shape content, analyze results and improve campaigns. All of that functionality combined with the hands on availability of their staff to answer questions and create detailed reports, it's like having extra members on our team."

Dale Johnson, AT&T Entertainment

"By incorporating social data into our mix models, we can optimize resource allocation across channels more effectively and improve the performance of our campaigns."

Dan Stubbs, VP Marketing Analytics, A+E Networks

"ListenFirst provides us with the most comprehensive view in the social sphere and is our primary source to report social metrics in the marketplace."

Tom Ziangas, SVP, Research & Insights, AMC Networks

“As influencer marketing continues to grow, especially in the travel and tourism sector, brands are looking for a way to properly vet influencers. The ListenFirst tool has allowed VISIT FLORIDA to select influencers who fit into our marketing and PR strategies and have proven ROI on previous campaigns.”

Meagan Dougherty, Public Relations Director, VISIT FLORIDA

"The team at ListenFirst functions seamlessly with our own in-house team, readily adapting to our needs and responding strategically. They are insightful and lend a comprehensive social analytic point of view to our marketing plans."

Michael Kors Marketing

Work Smarter, Not Harder

We combine the greatest depth of social media analytics with an award-winning team of analysts so you can focus only on what will make a difference

Dedicated Analytics Team

Expert Analysts Working With You

We pair a powerful social media data analytics solution that brings together billions of consumer signals with an award-winning team of analysts who help you understand what’s working, what’s not, and what to do next

Social Media Analytics Platform

social media analytics

The Enterprise Approach

Built for Big Ambitions

The bigger your company, the more complex your suite of social media analysis tools. But, it doesn’t have to be. Our single solution and team of experts help big companies solve big challenges quickly, so you can focus your enterprise social media efforts on what matters most

See Case Studies

Single Source of Truth

Elevate Your Insights 

Our unified solution has organic, paid, and earned social media analytics for all of your brands and competitive brands across Facebook, Instagram, YouTube and more so you can drive efficiency and standards across teams, and accountability for results

Big Brands, Big Time

Some of the world’s biggest brands partner with ListenFirst to achieve positive social media ROI

Michael KorsA+E NetworkNickelodeonViacom
Michael Kors

NYFW-Dominating Social Media Strategy with Instagram Analytics

Michael Kors marketing team turned to ListenFirst for data-driven insights to help them create a winning social campaign strategy.
#1 Fashion Brand on Social
#1 Fashion Brand on SocialMichael Kors used ListenFirst Instagram Analytics to create a social media strategy which dominated New York Fashion Week FW19 with a stream of creativity, influencers, and celebrity
421% Spike in Social Engagement
421% Spike in Social EngagementUsing ListenFirst’s social insights and recommendations, Michael Kors launched a strategy focused on click-based activations and their core customers, and saw a 421% spike in social engagement YoY
Scored 80% of Top 10 Posts
Scored 80% of Top 10 PostsMichael Kors used ListenFirst to understand which content did and did not work for the brand and its competitors in the past, and tailored their strategy to score 80% of Top 10 Fashion Week posts
A+E Network

Powering Omni-Channel Marketing Strategies

A+E Networks uses ListenFirst’s social media measurement and historical data to analyze more than 300 owned and competitor brands in their mix models, allowing them to power their omnichannel marketing strategy.
Enhancing Mix Models
Enhancing Mix ModelsA+E Networks has access to a vast amount of social media data and insights to enhance their mix models, including historical daily metrics (i.e. authorized impressions, paid impressions, cross-channel video views)
Saving Time & Resources
Saving Time & ResourcesHaving access to ListenFirst’s robust dataset allows A+E Networks’ Insights team to be nimble with social data for various analytics initiatives
Improving Campaign Performance
Improving Campaign PerformanceBy incorporating ListenFirst’s social media data analytics into their mix models, A+E Networks optimizes resource allocation across channels more effectively and improves the performance of their campaigns
Nickelodeon

Gauging Audience Sentiment with Twitter Analytics

When SpongeBob Squarepants creator, Stephen Hillenburg, passed away in late 2018, Nickelodeon tapped ListenFirst’s social listening tool to understand how social audiences were responding, and determine their communication strategy.
Listening & Sentiment Analysis
Listening & Sentiment AnalysisListenFirst provided Nickelodeon with Twitter analytics on actual tweets from users, including major influencers and press outlets, who participated in the conversation in the day following the SpongeBob creator’s death.
Conversation Uptick
Conversation UptickNickelodeon learned that in the 24 hours following the announcement of Stephen Hillenburg’s death, SpongeBob in conjunction with Hillenburg was mentioned in more than 512,000 tweets, driving 133 million potential impressions.
Positive Sentiment Prevails
Positive Sentiment PrevailsNickelodeon found the vast majority of audience sentiment was positive, referencing childhood memories related to watching SpongeBob. A small subset of tweets mentioned canceling the show, reassuring Nickelodeon that they avoided a crisis.
Viacom

Using Facebook Analytics to Increase Reach on Social

Viacom tapped ListenFirst for data-driven video insights to revamp their Facebook video content strategy to boost reach and views.
Deep Facebook Analytics & Insights
Deep Facebook Analytics & InsightsViacom created a network roll-up to understand video performance on the individual program and overall network level, and analyzed each of their Facebook videos’ average reach and views for various content lengths.
Data-Driven Video Strategy
Data-Driven Video StrategyWith ListenFirst, Viacom discovered a strong correlation between the length of videos and the reach they accumulated. This allowed Viacom to rethink their creative and video strategy going forward
42% Spike in Video Views
42% Spike in Video ViewsViacom shifted their social video strategy to include more long-form Facebook videos, and saw instant success, with a 42% growth in Facebook video views and 27% growth in responses on video posts.

Our Features & Capabilites

Seven social media analysis tools seamlessly integrated into one powerful and easy-to-use analytics platform

Select to Explore Our Features
  • Social Listening
  • Sentiment Analysis
  • Campaign & Content Analysis
  • Competitive Rankings & Benchmarks
  • Video Analysis
  • Social Media Audience Analysis
  • Influencer & Partner Analysis

Social Listening

View the full picture of your earned social performance alongside owned and paid. We help you:
  • Identify KPIs and shift campaign strategies
  • Get a complete understanding of what audiences care about and why
  • Be aware of potential controversies before they escalate
Learn More

Social Media Sentiment Analysis

Know who is responding to your content, how they're responding, and why. We help you:
  • Identify what product, topic, theme, activation is driving a particular sentiment
  • Gain a complete picture of what, how, and why audiences respond the way they do
  • View sentiment on earned analysis as well as replies and comments on owned content
Learn More

Social Media Campaign Analysis

Using your intuition is good, but backing it up with data-driven social media campaign analysis can really pack a punch. We help you:
  • Get best practices for crafting content
  • Allocate your organic and paid social media properly
  • Learn what kind of content drives maximum returns
Learn More

Competitive Rankings & Social Media Benchmarks

Compare your performance against your competitive set and know how your brand is really performing. We help you:
  • Benchmark your performance with deep context
  • Get insights for owned and competitive strategies
  • Optimize content that delivers against your objectives
Learn More

Social Media Video Analysis

Assess your owned and competitive video performance to increase viewership and engagement. We help you:
  • Analyze and benchmark your video performance
  • Unearth what works, what doesn't, why, and how to fix it
  • Optimize your video strategy based on viewing habits 
Learn More

Social Media Audience Analysis

Gain extensive insights into your owned and competitive audience and understand what drives them. We help you:
  • Analyze audiences pre-, during, and post-campaigns
  • Know if campaigns are engaging the right audience 
  • Build audience profiles to tailor your social strategies 
Learn More

Social Media Influencer Marketing

& Partner Analysis

Measure campaigns with your influencers and partners and optimize strategies to drive success. We help you:
  • Identify the right influencers and partners for your brand
  • Optimize partnership campaigns to get maximum returns
  • Prove campaign ROI with metrics that show brand lift
Learn More

Let us help you do your best work. Call 917-426-4602

Get Started with ListenFirst!
  • Social Media Analytics Platform
  • This field is for validation purposes and should be left unchanged.
listenfirst TNYtime-listenfirst TNYtime-listenfirst TNYtime-listenfirst TNYtime-listenfirst TNYtime-listenfirst

Footer

Links

  • Explore our Solution
  • Learn More from Case Studies
  • Get to Know our Company
  • See Who Ranks
  • ListenFirst in the News
  • Review Trends in our Reports
  • Get a Demo
  • Read our Blog
  • Developer Portal

Contact

Office: 917 426 4602
381 Park Avenue South, 4th Floor
New York, New York 10016
trust_icons
2020 Listen First Media Inc. | Privacy Policy | We Do Not Sell Your Personal Information