Introducing Instant Insights
This summer the ListenFirst platform will help you uncover the story behind the numbers.
Discover Instant Insights
Tools for Data Driven Social Insights
ListenFirst is a premier social media analytics platform that seamlessly brings together everything you need to unlock social insights, optimize social media marketing, and maximize social media ROI
Social Listening
Monitor and analyze what your customers say and how they feel about your brand and get unique insights into comments and replies on owned posts
Sentiment Analysis
Make your social listening actionable with insights into how your audience is feeling, why, and what you need to do next to change the course of a campaign
Social Media Campaign Analysis
Identify all of the elements that make your content and campaigns successful so you can laser focus on refining only what will drive towards your campaign objectives
Social Media Rankings & Benchmarks
Compare the performance of your brand, products, and content against an unlimited set of competitors for trends and insights to drive strategic decision-making in your business
Social Media Audience Analysis
Get a deep understanding of your audience across your different brands, including who they are, their interests and affinities, so you can craft compelling content that will make them spring to action
Influencer Marketing
Identify the right influencers and partners for your brand and measure the success of your partnerships with brand lift and industry and competitive benchmarks and analysis
Make the move to ListenFirst and see how easy it is to generate the best results from every social media effort
Book your personalized demo for advanced social media insights
We transform insights into recommendations
that will make your social campaigns succeed. See how ListenFirst can empower you with the social media analytics you need to define and achieve success
Get Started In No Time
Your dedicated team of experts will set up your account so you can discover powerful social media analytics immediately
Comprehensive Features,
One Easy-to-Use Solution
Finding the best social analytics software tool can be a challenge. ListenFirst has built a platform to help enterprise brands achieve social media ROI. Reach out to see how you can access:- Powerful platform with cross-channel analytics
- Easy and automated reporting for all your brands
- Unlimited competitive context
- Verified data for accuracy and precision
Award-Winning Team of Experts
Our team of experts acts as an extension of your team giving you proactive insights and recommendations to exceed your objectives
"ListenFirst is able to combine ease of use with incredible depth to create a platform that helps to shape content, analyze results and improve campaigns. All of that functionality combined with the hands on availability of their staff to answer questions and create detailed reports, it's like having extra members on our team."
Dale Johnson, AT&T Entertainment
"By incorporating social data into our mix models, we can optimize resource allocation across channels more effectively and improve the performance of our campaigns."
Dan Stubbs, VP Marketing Analytics, A+E Networks
"ListenFirst provides us with the most comprehensive view in the social sphere and is our primary source to report social metrics in the marketplace."
Tom Ziangas, SVP, Research & Insights, AMC Networks
“As influencer marketing continues to grow, especially in the travel and tourism sector, brands are looking for a way to properly vet influencers. The ListenFirst tool has allowed VISIT FLORIDA to select influencers who fit into our marketing and PR strategies and have proven ROI on previous campaigns.”
Meagan Dougherty, Public Relations Director, VISIT FLORIDA
"The team at ListenFirst functions seamlessly with our own in-house team, readily adapting to our needs and responding strategically. They are insightful and lend a comprehensive social analytic point of view to our marketing plans."
Michael Kors Marketing
Work Smarter, Not Harder
We combine the greatest depth of social media analytics with an award-winning team of analysts so you can focus only on what will make a difference
Dedicated Analytics Team
Expert Analysts Working With You
We pair a powerful social media data analytics solution that brings together billions of consumer signals with an award-winning team of analysts who help you understand what’s working, what’s not, and what to do next
The Enterprise Approach
Built for Big Ambitions
The bigger your company, the more complex your suite of social media analysis tools. But, it doesn’t have to be. Our single solution and team of experts help big companies solve big challenges quickly, so you can focus your enterprise social media efforts on what matters most
Single Source of Truth
Elevate Your Insights
Our unified solution has organic, paid, and earned social media analytics for all of your brands and competitive brands across Facebook, Instagram, YouTube and more so you can drive efficiency and standards across teams, and accountability for results
Big Brands, Big Time
Some of the world’s biggest brands partner with ListenFirst to achieve positive social media ROI
NYFW-Dominating Social Media Strategy with Instagram Analytics
Michael Kors marketing team turned to ListenFirst for data-driven insights to help them create a winning social campaign strategy.
Powering Omni-Channel Marketing Strategies
A+E Networks uses ListenFirst’s social media measurement and historical data to analyze more than 300 owned and competitor brands in their mix models, allowing them to power their omnichannel marketing strategy.
Gauging Audience Sentiment with Twitter Analytics
When SpongeBob Squarepants creator, Stephen Hillenburg, passed away in late 2018, Nickelodeon tapped ListenFirst’s social listening tool to understand how social audiences were responding, and determine their communication strategy.
Using Facebook Analytics to Increase Reach on Social
Viacom tapped ListenFirst for data-driven video insights to revamp their Facebook video content strategy to boost reach and views.
Our Features & Capabilites
Seven social media analysis tools seamlessly integrated into one powerful and easy-to-use analytics platform
Social Listening
- Identify KPIs and shift campaign strategies
- Get a complete understanding of what audiences care about and why
- Be aware of potential controversies before they escalate
Social Media Sentiment Analysis
- Identify what product, topic, theme, activation is driving a particular sentiment
- Gain a complete picture of what, how, and why audiences respond the way they do
- View sentiment on earned analysis as well as replies and comments on owned content
Social Media Campaign Analysis
Using your intuition is good, but backing it up with data-driven social media campaign analysis can really pack a punch. We help you:- Get best practices for crafting content
- Allocate your organic and paid social media properly
- Learn what kind of content drives maximum returns
Competitive Rankings & Social Media Benchmarks
Compare your performance against your competitive set and know how your brand is really performing. We help you:- Benchmark your performance with deep context
- Get insights for owned and competitive strategies
- Optimize content that delivers against your objectives
Social Media Video Analysis
Assess your owned and competitive video performance to increase viewership and engagement. We help you:- Analyze and benchmark your video performance
- Unearth what works, what doesn't, why, and how to fix it
- Optimize your video strategy based on viewing habits
Social Media Audience Analysis
Gain extensive insights into your owned and competitive audience and understand what drives them. We help you:- Analyze audiences pre-, during, and post-campaigns
- Know if campaigns are engaging the right audience
- Build audience profiles to tailor your social strategies
Social Media Influencer Marketing
& Partner Analysis
Measure campaigns with your influencers and partners and optimize strategies to drive success. We help you:- Identify the right influencers and partners for your brand
- Optimize partnership campaigns to get maximum returns
- Prove campaign ROI with metrics that show brand lift
