ListenFirst
Last Updated and Effective as of: March 27, 2019 Welcome to Listen First Media located at http://listenfirstmedia.com/ (the “Website”). This Website is owned by Listen First Media LLC (“Company”, “we”, “our” or “us”). We have created this Privacy Policy in order to demonstrate our commitment to your privacy. The Privacy Policy below discloses our practices regarding information collection and usage for the Website. This Privacy Policy does not apply to any other websites, apps or services provided by us, our affiliates or clients, unless it appears on such website, app or service, and except as otherwise discussed herein. Information Collection Personal Information: Your provision of your Personal Information to us is completely voluntary. “Personal Information” is information that can specifically identify you. Categories of Personal Information we collect include:- Identity Data, which includes name or other similar identifiers.
- Contact Data, which includes address, email address and telephone numbers.
- Technical Data, which includes internet protocol (IP) address, your log-in credentials.
- Usage Data, which includes information about how you use our Website and services.
- Marketing and Communications Data, which includes your preferences in receiving marketing from us.
- Profile Data, which includes your job title and company name.
Non-Personal Information: In addition, we may also collect information that is not Personal Information (“Non-Personal Information”). Because Non-Personal Information does not personally identify you, we may collect, use and disclose Non-Personal Information for any purpose permitted by law and subject to the section titled “Additional EU Disclosures”. In some instances, we may combine Non-Personal Information with Personal Information. If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information.
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your information by registering or contacting us. This includes information you provide when you:
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- request a demo of our services;
- contact us through our contact form; or
- give us feedback.
- Cookies and other technologies: The website may use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. The website may use other similar technologies (including, without limitation, tracking pixels, as described further below, and other anonymous identifiers) to gather information about you, such as IP addresses and location data, to customize your visit, to enable us to enhance our service, or for other purposes. We use the following cookies, tags and trackers:
Google Analytics | Persistent, first & third party | Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect certain information, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for more information on Google Analytics: https://support.google.com/analytics/answer/6004245 |
Facebook Pixel; Facebook Signal; Facebook Conversion Tracking | Persistent, first & third party | Pixel / Conversion Tracking – Conversion tracking system for ads on Facebook to our website. Signal – Surfaces relevant trends, photos, videos and posts from Facebook and Instagram for use in storytelling and reporting. Click here for more information about Facebook trackers: https://www.facebook.com/about/privacy |
Mixpanel | Persistent, first & third party | Used to collect information about how paid services users use our product. We use the infor-mation to compile reports and to help us improve the product. The cookies collect certain information, including the number of users on the product, what features they are using, and duration used. Click here for more information about Mixpanel: https://mixpanel.com/legal/privacy-policy/ |
- Clickstream Data: As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of device and browsing software you use and the address of the website from which you linked to the service. We may collect and use clickstream data to anonymously determine how much time visitors spend on websites, how visitors navigate throughout websites and how we may tailor our service to better meet consumer needs. This information will be used to improve our service.
- Create an account on our website;
- To personalize your experience (your information helps us to better respond to your individual needs);
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
- To administer a contest, promotion, survey or other site feature;
- To send periodic emails.
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where you have consented to a certain use of your personal data.
- Where we need to comply with a legal or regulatory obligation.
- Promotional offers from us: We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or used our services and, in each case, you have not opted out of receiving that marketing.
- Third-party marketing: We will get your express opt-in consent before we share your personal data with any company outside our company for marketing purposes.
- Request access to your personal data (commonly known as a “data subject access request”).
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data in certain situations.
- Request the transfer of your personal data to you or to a third party in certain situations.
- Withdraw consent at any time where we are relying on consent to process your personal data.