How The Ukraine War Is Impacting Social Media

On behalf of everyone at ListenFirst, our hearts go out to the people of Ukraine, and we hope the horrific and unnecessary conflict ends as soon as possible, with Ukrainians safe and the independence of the country intact. 

While everything else involving the conflict is secondary to that, we did want to give a better picture of the social media conversation around the war in general, and how brands are discussing it. 

The World Stands With Ukraine

There have been 61,881,105 Tweets mentioning Ukraine between February 24 – March 2, 2022. Additionally, there were 3,792,398 Tweets mentioning either the hashtag #StandWithUkraine or #IStandWithUkraine in the same time period. In comparison, there were only 61,827 Tweets mentioning Ukraine between February 24 – March 2 in 2021.

So the world is definitely focused on the conflict in Ukraine, but the volume of discussion on social media does appear to be decreasing over time. For example, there were 13,247,074 Tweets on February 24 mentioning Ukraine with that down to 5,440,689 Tweets mentioning Ukraine on March 2, 2022. 

Unsurprisingly, Vladimir Putin is not a figure that’s very popular on social media right now. Overall, there have been 31,531,497 Tweets mentioning Putin between February 24 – March 2, 2022, with 44% of those Tweets being Negative, 9% Positive, and 31% of the Tweets expressing the emotion of Anger.

A good deal of the positive sentiment around Vladimir Putin can probably be attributed to disinformation campaigns. For example, there were 194,172 Tweets using the hashtag #IStandWithPutin or #StandWithPutin between February 24 – March 2, 2022  (39% of those Tweets were coming from either India or Nigeria). Additionally, there have been 67,503 Tweets in the same time period, discussing Bots in the context of Russia or Putin.

Brands Are Sharing Slightly Less Posts On Social Media Since Ukraine Was Invaded

The following chart shows the number of posts shared February 19-23, 2022 vs February 24-28, 2022.

Vertial # of Posts shared On
February 19-23
# of Posts Shared On
February 24-28
% of Change
Beverage Brands 1,799 1,329 -26.13%
CPG Food Brands 2,185 1,690 -22.65%
S&P 500 Brands 4,137 3,217 -22.24%
Beauty Brands 8,108 7,328 -9.62%
Top Advertisers 9,261 8,439 -8.88%
Major & Independent Films 2,053 1,916 -6.67%
Episodic TV Shows 21,868 21,206 -3.03%
Fashion Brands 12,214 12,227 0.11%

Depending on the vertical, brands have been moderately more hesitant to post on social media since Russia invaded Ukraine. Comparing February 24-28, 2022 to February 19-23, 2022, 464 Top Advertisers brands tracked by ListenFirst shared 8.88% fewer posts on Facebook, Twitter, Instagram, YouTube, and TikTok. In the same time period, 978 brands in the Beverage industry shared 26.13% fewer posts, with CPG Food brands sharing 22.65% fewer posts.

For entertainment brands, the war has had a smaller impact on the frequency of social media posts. Of 7,584 Major + Independent films ListenFirst was tracking, their amount of posts decreased by 6.67% and 7,377 Episodic TV brands decreased the amount of posts on social by 3.03%. 

Meanwhile, 1,190 brands in the Beauty industry shared 9.62% fewer posts while 2,500 Fashion brands actually shared 0.11% more posts in the same time period. 

If Brands Are Posting About Ukraine Also Varies By Vertical 

Between February 24-28, 2022, CPG Food brands only shared 6 social media posts mentioning Ukraine, and the brands in the Beverage industry only mentioned Ukraine in 3 posts. Additionally, Majors + Independents Films only shared 8 posts mentioning Ukraine. 

Meanwhile, S&P 500 brands posted 100 posts about Ukraine, Fashion brands posted 85 times about Ukraine, and Beauty brands shared 45 posts on social media about Ukraine.

Brand Posts About Ukraine Have Overwhelmingly Expressed Solidarity

The most popular brand post we found discussing the war in Ukraine between February 24-28, 2022 was by The Simpsons, with the family holding up Ukrainian flags, which is also the same color scheme as Marge’s head. That post got 410,678 engagements on Instagram and another 317,768 engagements on Twitter.  Additionally, the “Prayer for Ukraine” performed by Ukrainian Chorus Dumka of New York cold open from Saturday Night Live received 164,104 engagements on Instagram and 148,161 engagements on Twitter.  

Many brands talked about their personal ties to Ukraine. For example, Anastasia Beverly Hills’ Stand With Ukraine post on Instagram, which got 21,774 engagements, talked about how their founder grew up in a communist regime and understands the frightening implications of the invasion.  Meanwhile, 1 Granary explained in an Instagram post that got 5,775 engagements that the brand was founded by a Ukrainian woman whose parents, siblings, nieces, and friends are right now fighting in Kyiv.

Often brands have been posting about how they’re changing their business practices or otherwise taking actions in support of the Ukrainian people. For example, the Walt Disney Company announced in a Tweet that they are pausing the release of theatrical films in Russia. Etsy announced on Facebook that they are canceling the current balances owed to Etsy by all sellers in Ukraine.

Other brands focused on addressing the food crisis that the war is creating. Goya shared on Facebook how they’re distributing hundreds of thousands of pounds of food to the people of Ukraine, while Tory Sport asked people to join them in supporting the World Central Kitchen, which is in Poland feeding hundreds of thousands of Ukrainian refugees.

Cryptocurrency Is Not Being Discussed More Because Of The War, But Disinformation Is A Significant Issue

Overall, the war is not increasing the volume of conversation around cryptocurrency. For example, there have been 133,455 posts in the CryptoCurrency subreddit between February 24 – March 2, 2022, which was a 27.31% decrease from the volume of posts in the subreddit from February 17-23, 2022. However, that doesn’t mean crypto isn’t being discussed within the context of the war and with a lot of disinformation.

On Reddit there is a lot of articles from sources of questionable reliability being used to promote Bitcoin as a wartime solution. For example, the top Reddit post mentioning Bitcoin between February 24 – March 2, 2022 received a post score of 11,688 (upvotes – downvotes) and talked about how Russia will seize 60 trillion rubles from their own citizens if they go broke from sanctions, but Bitcoin can not be seized. Another top performing Bitcoin related Reddit Post got a post score of 3,887 and linked to an article where an anonymous hacker was offering Russian soldiers over $50K worth of Bitcoin for each tank surrendered.

Additionally at least one brand is being accused of being opportunistic around crypto and the war. In a post that got 3,045 upvotes, it was pointed out that while FTX is giving $25 of ‘free’ crypto to Ukrainians on their platform, the minimum FTX withdrawal limit is $100, so it would cost Ukrainians $75 to withdraw that money.

On Twitter there were 197,650 Tweets that mentioned both cryptocurrency and either Russia and Putin, and 166,508 Tweets mentioning both Bitcoin and either Russia or Putin specifically. Much of the conversation was speculating about if Russia would use Bitcoin to evade sanctions or focused on defending Bitcoin, like the fate of the cryptocurrency as opposed to human lives are what’s at stake.   

For example, a Bitcoin Magazine Tweet that Russia might start using Bitcoin to get around sanctions got 14,637 engagements. Meanwhile, a Tweet saying “If you hate #Bitcoin because Putin might use it, you should also hate the internet, GPS, cars, airplanes, and oxygen.” got 13,618 engagements. A Tweet by finance and business influencer Robert Kiyosaki claiming that “Bitcoin” defies Putin got 10,802 engagements.  

Conclusion 

For as long as the conflict is ongoing, ListenFirst will continue to monitor the situation and how brands are responding to it on social media. For now, our thoughts and wishes remain with the people of Ukraine.

What Social Networks Were The Most Talked About In 2020

Whether it was a complete game changer or accelerating trends that were already in motion; the pandemic dramatically impacted what social media platforms we were using and discussing during the past year. To help quantify which social media platforms fell in and out of favor during 2020; we used our social listening abilities on Twitter to identify the following 5 insights your brand needs to know about the most widely used social media platforms.  

Methodology: Minus owned Tweets, looking at the number of times a social media platform was mentioned on Twitter between 2018 – 2020. 

Insight #1. Discussion about Facebook Decreased Dramatically 

There were 261,423,808 Tweets that mentioned Facebook in 2020; a decrease of -66% from 2019. It does not appear this trend is being driven by the pandemic, as starting in Q1 2019; the conversation around Facebook has decreased from the previous quarter 6 out of 7 times.  

Snapchat and LinkedIn were the other social networks that were discussed less in the past year. There were 19,512,228 Tweets mentioning Snapchat in 2020, down -7% from 2019. Meanwhile, there were 16,447,966 Tweets mentioning LinkedIn in 2020 which was a -6% decrease from 2019. In both cases, Snapchat and LinkedIn were less discussed for the second consecutive year. 

Insight #2. The Conversation Around TikTok Is Way Up, Particularly By Gen X 

There were 129,168,704 Tweets mentioning TikTok in 2020, which was a 360% increase from 2019. While President Trump’s attempts to ban TikTok in the United States certainly impacted the volume of conversation around the video app, it wasn’t the primary driver of that trend. There were 3,689,862 Tweets mentioning TikTok and either “Trump” or “Ban” in 2020; meaning the topic only accounted for about 4% of the increase in discussion about TIkTok. 

With 2020 being the year that TikTok became more mainstream, the demographics of people aware of the app has changed as well. In 2018, the audience for people Tweeting about TikTok was 74% Millennials and 12% Generation X.  By 2020, that had shifted to the audience for people Tweeting about TikTok being 57% Millennials and 29% Generation X. TikTok is now something on the radar of people born between 1965 and 1980; much more than was the case even 2 years ago.

Insight #3. Interest In Video And Messaging Exploded In 2020 

Especially with people stuck at home during the pandemic starving for entertainment; there was a significant uptick in the  real-time conversation around social media networks that are video focused in the past past year. For example, there were 1,330,442,552 Tweets that mentioned YouTube in 2020; a 48% increase from that number in 2019.  Similarly, there were 117,303,382 Tweets mentioning Twitch in 2020, an 86% increase from the volume of Twitch related Tweets in 2019.

There was also an increase in Tweets about social media networks that are messaging based. For instance, 72,317,756 Tweets mentioned WhatsApp in 2020; which was a 31% increase from 2019. Meanwhile Discord, which is a VoIP, instant messaging and digital distribution platform was discussed in 26,481,473 Tweets, which is up 135% from the volume of Tweets mentioning them in 2019.

Insight #4. The Conversation About Instagram Was Flat

Despite 2020 generally involving much less hanging out with other people, meaning fewer traditional opportunities to take traditional Instagram photos, there were 528,481,055 Tweets mentioning Instagram in 2020 which is statistically a 0% change from 2019. Tumblr was the other social media platform where the real-time conversation about them was essentially flat during the pandemic. It was mentioned in 23,179,798 Tweets in 2020, just a -1% decrease from 2019.   

Insight #5. The Twitter Audience For Pinterest, Twitch, and Discord Skews The Most Towards Gen Z 

Since not all age groups use Twitter equally, there are some considerable limitations in trying to determine the generational makeup of other social networks using their audience data. That stipulated, directionally there are some conclusions that can be established by looking at the audience of people posting about specific social networks. For instance, looking at Q4 2020, the audience of people Tweeting about LinkedIn was only 3% in the Generation Z age group. No audience around the Twitter mentions of any other social media platforms we checked in Q4 2020 has a lower percentage of Generation Z followers. 

On the other hand, the audience of people Tweeting about Pinterest, Twitch, and Discord was 7% from Generation Z during Q4 2020 ; the highest such total during that time period. That doesn’t mean that the audience for Pinterest, Twitch, and Discord is only 7% Generation Z; it’s presumably quite higher. However for brands that are looking to reach Generation Z through social media platforms, it is an indication that Pinterest, Twitch, and Discord merit further investigation while LinkedIn would likely be a dead end. 

Want more social listening based insights on how your brand should approach social media? Request a ListenFirst demo now! 

What Type Of Social Media Posts Are Working For Presidential Candidates 

While the pandemic might have overshadowed what would have otherwise been wall-to-wall coverage of the presidential race, there’s still going to be an election in a few months, which means it’s time for ListenFirst to break out its analytics and share insights about what type of social media posts are most effective for each presidential candidates. With Kanye West now having entered the fray, here’s what social media strategy is working best for each of the presidential candidates since Kanye’s July 4th announcement.

Abortion Appears To Be The Campaign Issue Most Associated With Kanye West 

Between July 4 – August 11, 2020 there were 143,896 Tweets mentioning both Kanye and Abortion; though sentiment around those Tweets was 44% Negative, compared to 4% Positive. Kanye had talked at a campaign rally about how they had considered aborting his now 7-year-old daughter, and how upsetting that is to him. For every Tweet praising his Pro-Life stance, there were a lot more saying things like “kanye saying abortion isn’t natural whilst having two surrogate babies is hilarious to me.” 

While Kanye’s Pro-Life message is generating more negative than positive feedback, there’s still an audience that his feelings about abortion are connecting with, and as a third-party candidate; focusing on Pro-Life messaging might be his best chance on becoming a greater part of the national conversation.

President Trump Posts Short, All Caps Tweets Because They Generate The Most Responses 

https://twitter.com/realDonaldTrump/status/1284816646104928256

President Trump’s Tweets tend to perform the best in slogan form. For instance between July 4 – August 11, 2020; 4 of the top 10 best performing Tweets by Donald Trump said “MAKE AMERICA GREAT AGAIN!” and only that; with those Tweets averaging 645,662 responses. Overall, 9 of the 10 President Trump Tweets that generated the most responses in that time period were just one sentence long with “OPEN THE SCHOOLS!!!” generating 688,231 responses and only containing three words.   

During the same time period and in keeping with that less is more strategy, his top performing post on Instagram which generated 1,658,587 responses was a captionless picture of him posing with Goya products at the White House.  

‘Not Trump’ Tweets Are Performing The Best For Biden 

Generating 848,461 responses, the top performing Tweet for Joe Biden between July 4 – August 11 said “You won’t have to worry about my tweets when I’m president”. Other top performing posts included a Tweet that generated 404,892 responses saying we can’t let Donald Trump open up the Grand Canyon for uranium mining and a Tweet saying President Trump is ignoring the President Obama playbook for fighting pandemic which generated 404,702 responses. In comparison, the Tweet announcing Kamala Harris as his VP choice that didn’t mention Trump received 391,399 responses. It appears framing his Tweets as a critique of President Trump is his most effective strategy.

Conclusion:

Just like in any other type of social media marketing; connecting with the audience around political campaigns requires having social media analytics to understand what messaging is most resonant. ListenFirst provides the insights necessary for that winning social media strategy.

Want more social listening insights from ListenFirst about current events and the cultural conversations Request a demo today!