Hear what people think about your products, campaigns, and brand. Access real-time analysis of conversations happening across the social media universe.
People are talking. Are you really listening?
Don’t settle for traditional social listening tools.
ListenFirst makes social listening actionable by integrating emotional sentiment with other metrics used to gauge customer intention and measure campaign performance. As a result you get insights you can act on.
Comprehensive monitoring
Analyze owned, earned, and paid activity in a single view. Or configure your own dashboard to keep track of what you need to monitor more closely.
Meaningful context
Uncover how customers really feel about your brand and why they feel the way they do. Filter by topic, theme, audience, and emotion, across platforms or by a specific platform.
Sentiment analysis
Access to deep levels of consumer signals beyond just the positive, negative and neutral. Understand trends and emotions around a topic, brand, or product.
Multiple languages
Understand emotions and discover topic trends in multiple languages including English, French, German, Hindi, Italian, Japanese, Portuguese and Spanish, with more to come!