ListenFirst’s Customer Services Team awarded for exceptional service two years in a row
NEW YORK, Feb. 25, 2019 /PRNewswire/ — ListenFirst, the most comprehensive social analytics solution for the enterprise, was named a winner of a Silver Stevie® Award for Customer Service in the Computer Software Category for the second year in a row. The awards were presented to honorees during a gala banquet on Friday, February 22, at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.
“The team at ListenFirst functions seamlessly with our own in-house team, readily adapting to our needs and responding strategically,” says Michael Kors Marketing. “They are insightful and lend a comprehensive social analytic point of view to our marketing plans.”
“ListenFirst is able to combine ease of use with incredible depth to create a platform that helps to shape content, analyze results and improve campaigns. All of that functionality combined with the hands on availability of their staff to answer questions and create detailed reports, it’s like having extra members on our team,” added Dale Johnson, Social Media Manager, AT&T.
ListenFirst was one of 2,700 nominations from organizations across 45 countries evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Past winners include Dell Technologies, NASDAQ Corporate Solutions, and Oracle (Bronto).
“We are thrilled to be honored with this Stevie Award for the second consecutive year,” added Miranda McWeeney, VP, Client Success, ListenFirst. “This continued recognition of our team is a true testament to the second-to-none service we provide to clients each and every day.”
“The 2019 judges were very impressed by the caliber of this year’s nominations, which set another record for this competition. The quality of the accomplishments outlined in every Finalist nomination was remarkable,” said Michael Gallagher, president and founder of the Stevie Awards.
Details about the Stevie Awards for Sales & Customer Service are available at www.StevieAwards.com/Sales.
ListenFirst is the social analytics solution trusted by the largest companies in the world. With a breadth of analytics and domain expertise unmatched in the market, we provide a streamlined solution for leading brands seeking to unlock the power of social insights in an increasingly fragmented world. Founded in 2012, ListenFirst has been honored with multiple accolades including 2018 and 2019 Stevie Awards for exceptional client service, a 2019 High Performer recognition from G2 Crowd, and named one of Inc. 500’s fastest growing companies. ListenFirst clients include major consumer brands including AT&T, NBCUniversal, Condé Nast, Time Warner, and Gap Inc., and is regularly featured in Variety, Ad Age, The New York Times, and more. For additional information, visit www.listenfirstmedia.com.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.